Dear Hyundai customers,
The success story of a Saudi company reaching global recognition
Hyundai Almajdouie is the exclusive distributor of Hyundai vehicles in the Eastern and Northern regions of the Kingdom of Saudi Arabia since 1985. It ranks highly as one of the top Saudi companies that have achieved rapid growth and multiple successes in recent years. This is due to the large experience acquired by the company in its field, and also to its policy that depends first and foremost on providing integrated service to its customers , giving it a boost in the automotive market , and increasing its position in customer’s minds.
Hyundai Almajdouie has developed a slogan throughout the years in the automotive service industry, “Customer first”, which seeks to continuously better their customer service to achieve the highest standards in theirafter sales service departments. The company has recently launched a project “Hyundai Almajdouie Customer Care Center,” which intends to bind all forms of communication into one channel in order to serve the Hyundai Almajdouie customers with efficiency and ease. The company continuously aspires to become the leader in the local market by offering the highest levels of service and operating to satisfy their customers.
One of the reasons that led to the success of Hyundai Almajdouie in the automotive market is its twelve service centers, equipped with the latest hardware and technical equipment and highest capable and qualified technicians and engineers which are capable of servicing more than 100,000 vehicles annually. Also, with 16 spare parts centers attending to almost all major cities scattered across key locations within the eastern and northern regions, finding a spare parts center near you is never a difficult task.
Almajdouie Motors has received many awards of excellence from Hyundai Motor Company. In the Middle East North Africa, it has achieved best distributor of the year in 2000/2002 /2003 and also for the year 2007 and 2009. In addition to the first place prize in sales and marketing in the Middle East for years of; 2010/2011 and 2012. The company received the award for best agent Hyundai cars in the world for the year 2010, which confirms the company’s commitment to the highest standards of quality and service.
The company offers multiple programs for customer service, including the “Hyundai Premium Assurance Program+”.This program gives customers of the Genesis and Centennial models many advantages such as free service for five years or 100 thousand km along with the provision of a replacement vehicle during service. Also, to ensure the quality of the vehicles, they offer a buy-back plan for five years unlimited kilometer inclusive of a 5 year manufacturer warranty.
Almajdouie Motors is the sole distributor of the original Hyundai parts in the Northern and Eastern regions of the Kingdom of Saudi Arabia. Within the company, the parts departmentnetwork with a network of 27 distributors is responsible for the supply of spare parts, accessories and original oils with high quality after-sales service for all Hyundai customers.
Almajdouie Motors plans to continuously improve and adapt all of its sectors, sales service and parts to cope with the ongoing changes of the competitive automotive industry. With these continuous changes, Almajdouie Motors assures customers that they will receive the best quality of service.